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Locations: Berlin, Cologne, Hamburg, Home Office (Germany), Schoeneck (Vogtland)
Client Solution Executive (m/f/d)

The basic task of the Client Solution Executive is to create a basis for additional growth. In particular, this includes presenting and selling one or two dedicated solution areas of the CLOUD4RETAIL platform to our large existing customers and prospects.

A special focus is on supporting the respective Account Executive, who will provide comprehensive and holistic support to the respective customer with all products and services. This is not only about selling additional solutions and services, but also about optimizing customer processes and improving results for GK Software SE's top customers.

The Client Solution Executive deals with developing one or two dedicated solution areas of the CLOUD4RETAIL platform, such as AI or SelfService solutions in the market in terms of sales.

Serves as the client's interface to GK and the account team.

This position requires excellent communication skills, functional/technical knowhow on Retail IT solutions to meet or exceed assigned revenue targets. Also required is an ambitious and talented communicator who will interact equally with customers and cross functionally with other departments in the company.

your responsibilities:
  • Strategically and commercially develop dedicated software solutions of the CLOUD4RETAIL platform with existing customers and prospects in the retail sector with a view to sustainably increase cloud revenues and related services.
  • Acquisition of additional well-known new retailers in the EMEA region
  • Responsibility and development of one or two dedicated Cloud4retail platform software solutions in assigned sales regions in EMEA
  • Establishment of a relationship matrix between GK and the customers across all areas
  • Identification and evaluation of potentials with key new and existing customers
  • Relationship management with the customer across all levels, but especially the top level (C- Level)
  • Establishment as a trusted adviser to the customer
  • Management of sales activities within GK
  • Technical responsibility for the corresponding solution at the customer and virtual team building of different areas
  • Close cooperation with the Account Executive, PreSales, Professional Service, Product and other departments
  • Intensive cooperation with our partners
  • Organization and support of customer events
  • Contact person for the customer around his solutions of the Cloud4retail platform
  • Ensuring the economic success of GK with the respective customer
your profile:
  • Successfully completed studies (at least Bachelor's degree) as well as at least 3 years of sound experience in software sales (cloud sales) in the retail market with a proven track record of consistent performance or a comparable education with corresponding experience and outstanding performance
  • You are able to demonstrate software solutions on-site at customer locations or in virtual meetings
  • You have expertise and professional/technical know-how in retail, store solutions, AI and omnichannel, and POS
  • The skills to challenge decision makers, build consensus with client executives and sell to the C-suite
  • You are a flexible problem solver with strong team play skills
  • Strong listening skills and excellent communication skills (both verbal and written)
  • You are organized, work efficiently and are able to maintain a high level of production while delivering excellent process and administrative performance
  • Fluency in German and English, both written and spoken
  • Willingness to work outside of normal business hours as needed
  • Willingness to travel (up to 50%)
we offer:
  • GK enables you to work from home at any time
  • We put emphasis on a long-term and trustful cooperation by offering permanent employment relationships with flexible working hours
  • Performance-related and individual bonus payments depending on the area of activity
  • Company car policy and free parking at our locations with good public transport connections
  • Lease a maximum of 3 bikes up to a total value of €9,000
  • An international working environment as well as a cooperative working climate with space for own ideas, creativity and concepts
  • Turn your friends into colleagues: recommend a new employee and receive a referral bonus of €3,000 net
  • Develop yourself professionally and personally through our own GK Academy and elearning offerings
  • Leasing of the latest Hardware for the private usage as part of our employee PC program. We make sure that your job-related equipment is ready for you for a smooth start from the first day of work
  • Discounts offered through our corporate benefits program
  • Location-related preventive measures (running groups, online sports courses, massage, blood donation appointments, health day
  • Advantageous everyday life facilitations while you are in the office, such as parcel and bread roll service, pharmacy delivery service and much more
  • Internal restaurant, bouldering and climbing wall, in-house kindergarden “Pixel” on the campus site at our headquarter in Schoeneck (Saxony) as well as a wide range of culinary offerings at the other locations
  • Spend time with your colleagues outside the office at our many company events
  • Read more about our Active Balance Program (here)

If you are looking for a career with prospects, then apply via our career portal.

Your contact person is Philipp Barthel.

We look forward to hearing from you!

Reference number: 1505/1395