The essential task of the Senior Account Executive is to create a basis for additional growth. This includes, in particular, the long-term expansion of business relationships with our major existing customers as well as the acquisition of new well-known customers. A special focus is on comprehensive customer support. It is not just about selling additional solutions and services, but also about optimizing customer processes and improving results for GK Software SE's top customers. For this purpose, individual customer development plans are created for defined customers.

The Senior Account Executive takes care of the specific concerns and interests of a single, strategically important customer and represents him and his requirements within the company. He builds the interface of this customer to GK and ensures clear responsibility as well as coordinated customer contact.

This position requires excellent communication skills to meet or exceed assigned sales targets. Also required is an ambitious and talented communicator who will interact equally with customers and cross-functionally with other departments within the company.

Your responsibilities

• Strategic and commercial development of existing customers with regard to new products in order to sustainably increase sales in the license business as well as associated services, maintenance and support
• Acquisition of additional well-known new retailers in the Nordic countries and the DACH-region
• Responsibility and development of sales regions in the aforementioned regions
• Establishment of a relation matrix between GK and customers across all areas
• Identification and evaluation of potentials of the most important new and existing customers
• Relationship management with the customer across all levels, in particular the top level (C-level)
• Establishment as a trusted adviser to the customer
• Management of sales activities within GK
• Technical responsibility for the customer pitch and virtual team building of different areas
• Close cooperation with PreSales, Professional Service, Product, Support, Finance and other departments as required to accomplish sales goals and customer success
• Intensive cooperation with our partners
• Organization of customer events
• Contact person for the customer regarding all customer issues towards GK as well as preparation of perennial customer plans and their updating
• Ensuring the economic success of GK with the respective customer

Your profile

• Successfully completed degree (at least bachelor's degree required) and at least 10 years of sound experience in software + partner sales in the retail market (Nordics and/or DACH-region) with a proven track record of consistent performance or a comparable education with relevant experience and superior performance
• You have expertise in the areas retail IT, store solutions, omnichannel and POS; preferably retail market expertise in the Nordic countries and/or DACH-region
• You are able to challenge decision makers, build consensus with client executives and sell to the C-suite
• You are a flexible problem solver with strong team player skills in an entrepreneurial environment
• Strong listening skills as well as excellent communication skills (both verbal and written)
• You are able to demonstrate software solutions on-site with the client or via virtual meetings
• You are organized, work efficiently and are able to maintain a high level of production while delivering excellent process and administrative performance
• Fluent English skills (both verbal and written); German skills desirable
• Willingness to work outside of standard business hours as necessary
• Willingness to travel (up to 50%)

We offer

• GK enables you to work from home at any time
• We put emphasis on a long-term and trustful cooperation by offering permanent employment relationships with flexible working hours
• Performance-related and individual bonus payments depending on the area of activity
• Company car policy and free parking at our locations with good public transport connections
• Lease a maximum of 3 bikes up to a total value of €9,000
• An international working environment as well as a cooperative working climate with space for own ideas, creativity and concepts
• Turn your friends into colleagues: recommend a new employee and receive a referral bonus of €3,000 net
• Develop yourself professionally and personally through our own GK Academy and elearning offerings
• Leasing of the latest Hardware for the private usage as part of our employee PC program. We make sure that your job-related equipment is ready for you for a smooth start from the first day of work
• Discounts offered through our corporate benefits program
• Location-related preventive measures (running groups, online sports courses, massage, blood donation appointments, health day
• Advantageous everyday life facilitations while you are in the office, such as parcel and bread roll service, pharmacy delivery service and much more
• Internal restaurant, bouldering and climbing wall, in-house kindergarden “Pixel” on the campus site at our headquarter in Schoeneck (Saxony) as well as a wide range of culinary offerings at the other locations
• Spend time with your colleagues outside the office at our many company events
• Read more about our Active Balance Program (here)