IT Service Operator (all genders)

Be the Link Between Tech and Retail Success.
You’re the connector—turning complex IT solutions into smooth experiences for our clients. From system rollouts to hands-on training, you make technology accessible and reliable. Ready to build trust and drive innovation?

Location: Mobile Work (Germany-wide)

What You’ll Do

• Keep systems running smoothly: Install and update GK test environments and customer systems, integrating hardware like receipt printers, scanners and scales
• Technical customer support: error analysis and trouble shooting
• Client-centered rollouts: Planning and supporting clients with rollouts
• Empower our clients: Deliver engaging training and create clear, practical documentation

What You Bring

• Degree or completed training in a related IT area e.g. system integration
• Hands-on experience working with Windows and Linux operating systems as well as databases (MSSQL, Oracle, PostgreSQL)
• Strong analytical skills, curiosity and openness to new technologies, a commitment to quality and precision
• First theoretical or practical experience in cloud environments
• Familiarity with application deployment via pipelines
• Very good English communication skills
• Flexibility for occasional night and weekend work
• Bonus: basic scripting knowledge

Why Join GK?

• Mission-driven: We simplify interactions in retail – for businesses and customers alike.
• Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive.
• Security with vision: Permanent contract in a future-focused, stable environment.
• Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉.
• Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
• Tech that scales: AI-powered solutions built to grow with the world’s leading retailers.
• Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.

Sounds good? Happy to hear from you…

Not sure if you're 100% a match? Let's talk anyway. We're into potential, not perfection.