Presales Solutions Consultant - Retail Technology | Australia & New Zealand (all genders)

Europe's #1 and world's #4 in retail software — that's GK. Now wholly owned by Fujitsu, we pair deep retail expertise with global scale, AI, and cloud innovation — an exciting time to join. Remote-first, 55+ nationalities, 14 offices worldwide. Retail never stands still — and neither do we. As a Presales Solutions Consultant, you'll partner with Sales to help leading grocery, fashion, and general-merchandise retailers across Australia and New Zealand discover and choose GK — with opportunities to support customers across the broader Asia-Pacific region — validating technical fit across our unified-commerce suite: POS, edge/cloud store solutions, payments, and promotions. Your mission: turn complex retail technology into clear, compelling value. This role is for someone who loves retail and technology equally, brings rare technical depth paired with outstanding communication, and thrives in a tight-knit, high-trust team where curiosity and a can-do mindset matter as much as expertise.

100% Remote – Australia & New Zealand.

What you’ll do 

• Lead customer engagements — demonstrations and presentations — for the GK Product Suite, with both new and existing customers. 
• Develop technical solution designs and craft persuasive proposals and presentations tailored to each customer’s reality. 
• Partner closely with Sales as one team, bringing the technical expertise and solution storytelling that wins trust and deals. 
• Capture and document customer requirements, and channel product feature requests back into standardization. 
• Support RFI/RFP processes, assuring the quality of functional and technical proposal documents at every stage of the sales cycle. 
• Conduct and support Proofs of Concept (PoCs). 
• Produce clear technical guidelines and documentation (Confluence, Jira, Teams channels and more). 
• Collaborate closely with our Product colleagues, feeding real customer insight back into the roadmap. 
• Work hand in hand with Sales, Product and Professional Services. 
   

What you bring 

• Retail technology expertise: A real understanding of retail and the technology behind it. You bring an IT-grounded background, whether as an IT or business-informatics professional or through hands-on experience inside a retail IT organization. 
• Proven experience: Solid, hands-on experience in presales, consulting, or a closely related retail/IT role. What matters most is that you bring the knowledge and expertise with you from day one. 
• Communication and presentation: You can hold a room, explain the complex simply, and — just as importantly — truly listen. With fantastic organisational and presentational qualities, you win trust through substance and deliver with polish. 
• Curiosity and drive: A genuine “I’ll figure it out” attitude. You’re driven to dig in, solve complex problems and customer challenges, and get the best out of every opportunity. 
• Team spirit: We hire people who lift the team up. Technical brilliance matters, but here it goes hand in hand with collaboration — we work as one team, and supporting each other is part of how we succeed. 
• Nice to have: Familiarity with preferred partner products such as SAP is an advantage. 

Why join GK?  

• Mission-driven: We simplify interactions in retail – for businesses and customers alike. 
• Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive. 
• Security with vision: Permanent contract in a future-focused, stable environment. 
• Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉
• Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. 
• Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. 
• Think global: 570,000+ installations in 65+ countries. Real impact, worldwide. 

Ready to apply? 
If you love retail, live for solving problems, and want to do it alongside a team that genuinely has each other’s backs, we’d love to hear from you. Apply today and let’s build what’s next — together.