Solution Consultant (m/f/d)

GK is a leading global software developer and provider of standard and cloud-based solutions for the retail industry, with over 500,000 retail and payment installations in more than 60 countries. At GK, more than 1.100 employees worldwide work on solutions for an all-encompassing shopping experience, improving the relationship between customers and retailers every day. GK is a hidden champion headquartered in Schöneck in the Vogtland region of Germany, but has locations in Berlin, Paris and Johannesburg while maintaining a presence in 13 further international locations. Together, GK develops groundbreaking technologies for the retail industry of today and tomorrow. 
#retailinnovators

Your responsibilities 

• Lead technical and commercial discussions with global retailers during sales discussions to understand their specific needs
• Conduct checks on IT infrastructure, POS integration requirements, store operations, compliance aspects and other related topics in order to assess ‘pilot readiness’ of potential sales leads
• Set-up and manage customer projects to enable testing and piloting of our AI products at retailer’s stores
• Support our customers in interfacing and user experience design
• Define project KPIs with customers and communicate with stakeholders to ensure success of projects
• Provide customer feedback back to product and AI engineering team for improvement and adjustment and manage communication thereof
• Be the central connector between our retail customers, our sales team, and our product/engineering team and hence, ensure our business success

• Lead technical and commercial discussions with global retailers during sales discussions to understand their specific needs
• Conduct checks on IT infrastructure, POS integration requirements, store operations, compliance aspects and other related topics in order to assess ‘pilot readiness’ of potential sales leads
• Set-up and manage customer projects to enable testing and piloting of our AI products at retailer’s stores
• Support our customers in interfacing and user experience design
• Define project KPIs with customers and communicate with stakeholders to ensure success of projects
• Provide customer feedback back to product and AI engineering team for improvement and adjustment and manage communication thereof
• Be the central connector between our retail customers, our sales team, and our product/engineering team and hence, ensure our business success

Your profile 

• Solid project management experience of projects involving both technical and commercial aspects
• Proficient communication skills as well as fluent in German and English
• Have know-how in POS integration and/or IT/network infrastructure of the retail industry
• Talent in winning people over for common goals and align them on deliverables & deadlines and getting things done
• Have experience in solution implementation

We offer

• GK enables mobile working anywhere in Germany
• We value long-term and trustworthy collaboration, offering permanent employment with flexible working hours
• JobRad: Lease up to 3 bicycles with a total value of up to €9,000
• An international work environment and a cooperative work atmosphere with room for your ideas, creativity, and concepts
• Refer your friends: Recommend new employees and receive a referral bonus of €3,000 net
• Continuous professional and personal development through our own GK Academy and e-learning programs
• Lease the latest hardware for private use through our employee PC program. Your job-related equipment will be ready for you from day one.
• Discounts through our Corporate Benefits Program